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CHAPTER 1: BACKGROUND
Dynamic message signs have been used for decades to inform drivers about roadway, traffic, or
weather conditions (Shroeder & Demetsky, 2010). Most of the messages used in the past were
standard and impersonal reminders. Recently, transportation agencies across the country, including
Illinois Department of Transportation (IDOT), have started to use nontraditional messages (rhyming,
serious, funny, cultural) for display on dynamic signs. In Illinois, such messages mainly address the
following safety issues: (i) distracted driving (texting, talking on the phone, using apps, eating); (ii)
impaired driving (alcohol, drugs, sleepiness); (iii) occupant restraint (seat belts—both front and back
are required by law, child safety seats); (iv) vulnerable road users (motorcyclists, bicyclists,
pedestrians); and (v) work zone safety. Examples of such messages include “OMG. Are you texting? I
can’t even” and “Slow Down in Work Zones, Give ’em a Brake.” IDOT even promoted a Dynamic
Message Sign Contest in 2018 that encouraged drivers to submit new clever messages that hopefully
can be more effective in making roadways safer (Francis, 2018).
These nontraditional messages are expected to have higher effectiveness in modifying driver
behavior, as they can catch drivers’ attention and provoke an emotional response. Various empirical
studies have shown strong evidence through surveys, mainly based on driver recollection and
reflection, that these messages tend to be more memorable, personal, and more likely to change
behavior (Boyle et al., 2014; Rodier et al., 2010; Schroeder et al., 2016). Quantitative studies that
measured field driver speed in the proximity of a nontraditional message (Haghani et al., 2013;
Harder & Bloomfield, 2008), however, found conflicting results on the effectiveness of even the same
signs—suggesting that some messages could be more effective than others, while certain messages
could be counterproductive (e.g., being distractive) as well. A recent research project at Virginia DOT
(Shealy et al., 2020) offered empirical evidence about the effectiveness of a wide range of
nonstandard messages that target a variety of driver behaviors. Empirical experiments with 300
drivers from Virginia and 80 selected messages (grouped by their target behavior, emotion, and
theme) were conducted. Participants were measured in two ways: (i) answering survey questions on
their perception of the messages, identifying the intent of the messages, and recalling the impacts
and (ii) observing and recording drivers’ neurocognitive response when they read the messages. This
study found that Virginia drivers perceived all types of nontraditional safety messages as effective,
particularly those about distracted driving and seat belt use as well as those provoking a negative
emotion or citing statistics. Yet, it is not clear whether the Virginia findings would also apply to Illinois
drivers.
This project aims to help IDOT determine if nonstandard messages (i) cause a change in driver
behavior and reduce crash frequency in the area of the signage in Illinois, (ii) increase engagement of
the motoring public with safer driving practices, and (iii) have a lasting impact on drivers who see
them (i.e., does the message stick). This project includes a synthesis of current applicable research
and a survey of Illinois drivers. The literature research summarizes the most current and
methodologically sound practice that can be found in published documents. The driver surveys and
online simulation game are developed and carried out with a small group of the targeted
demographic population (university students) to quantify directly the effect and impact of these
messages on Illinois drivers. The results illustrate what type of message (emotionless, negative,